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Terms & Conditions

9. Payments

Last updated: 3 August, 2026

These Terms and Conditions govern your use of the AccountFirst Dubai website and the business setup support services offered through it.

1. About Us

This website is operated by [Registered Legal Entity Name], trading as AccountFirst Dubai, holding licence number [Licence Number], with its registered address at [Registered Address, UAE].

References to “AccountFirst Dubai”, “we”, “us” or “our” refer to the above entity.

2. Acceptance of These Terms

By accessing this website, submitting an enquiry, requesting a quotation or engaging our services, you agree to these Terms and Conditions.

Where a separate proposal, engagement letter, invoice or service agreement is issued, its terms will apply in addition to these Terms. In the event of any conflict, the specific service agreement will take priority.

3. Our Services

AccountFirst Dubai provides business setup consultancy and coordination services, which may include:

  • Comparing UAE free zone company formation options;

  • Supporting trade-name and licence applications;

  • Assisting with documentation preparation;

  • Coordinating visa, Emirates ID and stamping processes;

  • Liaising with free zones, government authorities and service providers; and

  • Providing administrative support related to company formation.

The exact scope of work will be stated in your quotation or service agreement.

4. Independent Consultancy

AccountFirst Dubai is an independent business consultancy. Unless expressly stated otherwise, we are not a government authority, immigration authority, free zone authority or financial institution.

We cannot issue licences, visas, Emirates IDs or governmental approvals. All final decisions remain with the relevant authorities and third-party organisations.

5. No Guarantee of Approval

Submission of an application does not guarantee:

  • Trade-name approval;

  • Company licence issuance;

  • Visa or immigration approval;

  • Emirates ID issuance;

  • Bank account approval; or

  • Completion within an estimated timeline.

Authorities may request additional information, reject an application or change their requirements without prior notice.

6. Quotations and Pricing

All prices displayed on the website or provided during initial discussions are indicative unless confirmed in a formal written quotation.

Government fees, free zone charges, visa costs, service-provider charges and other third-party fees may change without notice. Final pricing must be reconfirmed before payment or application submission.

The supplied package quotation similarly states that licence and visa costs are approximate and should be confirmed before being shared or accepted.

Prices will be stated as inclusive or exclusive of VAT where applicable.

7. Client Responsibilities

You agree to:

  • Provide complete, accurate and valid information;

  • Submit genuine and current documents;

  • Inform us immediately of any change affecting your application;

  • Review all application details before submission;

  • Respond to document or payment requests within the stated period; and

  • Comply with UAE laws and authority requirements.

You remain responsible for the accuracy of all documents and information submitted on your behalf.

8. Timelines

Any processing timeline is an estimate and not a guaranteed completion date.

Timelines may be affected by authority reviews, immigration checks, public holidays, document delays, system outages or additional compliance requirements.

The referenced quotation estimates 2–3 working days for licence issuance and approximately 12–14 working days for the complete Ajman and RAK licence and residency process, subject to processing and approval.

9. Payments

Payment schedules will be stated in the applicable quotation or invoice.

We may suspend work where:

  • A payment is overdue;

  • Required documents have not been received;

  • Information provided appears incomplete or inaccurate; or

  • Continuing the engagement may breach applicable law.

Bank, transfer, currency-conversion and payment-gateway charges are the client’s responsibility unless agreed otherwise.

10. Cancellations and Refunds

  • Our professional fees and the refund terms applicable to them will be stated in your quotation or service agreement.

  • Government, free zone, immigration and third-party charges may become non-refundable once payment has been made or an application has been submitted.

  • No refund will be due for delays, additional requirements or rejection caused by:

  • Incorrect or incomplete information;

  • Client ineligibility;

  • Authority decisions;

  • Compliance or security checks; or

  • A change in applicable regulations.

  • Any approved refund will be processed through the original payment method or another agreed method.

11. Third-Party Services

Our services may involve third-party organisations, including free zones, immigration authorities, medical centres, typing centres, insurers, banks, payment providers and document-processing partners.

We are not responsible for the independent decisions, systems, delays, errors or service quality of such third parties.

12. Website Information

We aim to keep website information accurate and current. However, business setup regulations, prices, required documents and authority procedures may change.

Website content is provided for general information and should not be treated as legal, tax, immigration, financial or regulatory advice.

13. Intellectual Property

All website content, including text, branding, graphics, designs and downloadable material, is owned by or licensed to AccountFirst Dubai.

You may not reproduce, modify, distribute or commercially use this material without our written permission.

14. Acceptable Use

You must not:

  • Use the website for unlawful or fraudulent purposes;

  • Upload malicious software;

  • Attempt unauthorised access to the website or its systems;

  • Submit false information or forged documents; or

  • Copy or misuse website content or branding.

15. Limitation of Liability

To the maximum extent permitted by applicable law, AccountFirst Dubai will not be liable for indirect, incidental or consequential losses arising from:

  • Government or third-party decisions;

  • Application rejection or delay;

  • Changes in laws, fees or procedures;

  • Reliance on general website information; or

  • Events outside our reasonable control.

Nothing in these Terms excludes liability that cannot legally be excluded

16. Confidentiality

We will take reasonable measures to protect confidential information received during an engagement.

We may disclose information where required to deliver the services, comply with legal obligations or respond to a lawful request from a competent authority.

17. Changes to These Terms

We may update these Terms periodically. The revised version will be published on this page with an updated revision date.

Continued use of the website after an update constitutes acceptance of the revised Terms.

18. Governing Law

These Terms are governed by the applicable laws of the United Arab Emirates and the Emirate of Dubai.

Any dispute will be subject to the jurisdiction of [the competent courts of Dubai / agreed jurisdiction], unless otherwise stated in a separate written agreement.

19. Contact Us

AccountFirst Dubai
Legal entity: [Registered Legal Entity Name]
Address: [Registered Address]
Email: [Official Email Address]
Telephone: [Telephone Number]

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